Verkkomessage your doctor’s office with nonurgent questions and usually get a response within 48 hours.

Your care is always accessible online.

Specialty care referral information.

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Chat online with member services or a clinician, pharmacist, financial counselor, or a mental health specialist.

Advice on medical care.

Prescription information and refills.

Verkkoin many cases, you can get answers without having to leave your house.

Verkkoβ€’ choose a doctor by browsing our online doctor profiles β€’ find facilities and pharmacies near you β€’ get care in a way that works for you β€” online, by phone, or in person β€’ access your.

Of course, it’s possible the doctor will recommend coming in for a visit or, in a serious situation, may refer you to urgent care or the emergency room.

In some areas, members can chat online with a clinician about symptoms and concerns.

Verkkokaiser permanente members can also email their doctor’s office with nonurgent questions or call our appointment and advice line to speak with a licensed care provider day or night.

On kp. org, your online health care hub, you can schedule and manage appointments, fill prescriptions, send messages to your care team, and more.

When should i use chat with kp?

Help for new members.

Make a list of questions, prioritize concerns, and be ready to answer any questions about your current medications and symptoms.

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Join with your camera and microphone at least 15 minutes early to check your internet connection and equipment.

Verkkoonline health chat | kaiser permanente.