Verkkoyou can make a claim online at phoneclaim. com/verizon or call back to get another rep but there has to be more to this story.

Verkkoprotect your device against cracked screens, theft or any loss with complete insurance from verizon.

Answer questions about your device and determine if you're eligible for a repair or replacement.

Recommended for you

Verkkothe insurance claim was denied.

Why did they deny.

Verkkolearn what to do if your device is lost, stolen, damaged or malfunctioning after the manufacturer's warranty expires.

Tell us what's wrong.

Verkkohow our claims process works.

If you've got device protection through verizon,.

Verkkoif your claim is initially denied but you feel it should be covered, you can escalate your case by requesting a manager review or filing a formal appeals.

Protect your device at affordable rates.

What you need to know before filing your claim.

I called verizon and they told me i didn't have device protection.

Verkkofile a phone insurance claim online for your damaged, defective, missing, or stolen verizon device.

Once you add insurrance, asurion will sometimes deny the claim if you haven’t made a payment towards the insurance.

You may also like

I told them i had specifically requested it multiple times at the time i.